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  • What is your cancellation or rescheduling policy?
    We offer a full refund, no questions asked, if you cancel or reschedule 48 hours or more prior to your booked appointment. You may reschedule your appointment at no additional cost if it is done 24 hours or more prior to your booked appointment. A refund will not be given if a class is canceled with less than 48 hours' notice. If you booked a multi-class session pack and want to cancel a portion of your classes, a refund will be processed according to our official policy. Rescheduling is easy! Simply log in to your account, go to "My Bookings," and click "reschedule." Then select the new date and time that you would prefer. You can also contact us at any time with questions regarding our availability or changes to your training session appointment. If you have any questions, please contact us using any of the below methods: Email: info@PuptownNW.com Phone: 206-496-8600 (text or call) Online: https://www.PuptownNW.com/contact
  • Do you require my dog or puppy to be vaccinated?
    It is a legal requirement in the State of Washington to vaccinate your pet (dogs, cats, and ferrets) against rabies. The vaccine must be administered by a licensed veterinarian, or by a vet technician under observation of a licensed veterinarian. Since our trainer is working within the safety of your own home, there is no risk of transferring disease between dogs. However, vaccines are crucial to a dog's overall health and wellbeing, and it can be especially dangerous to bring an unvaccinated dog to a public place like a dog park. Diseases like rabies, parvo, distemper, leptospirosis - just to name a few - can be deadly to your dog. We can help guide you towards the correct information and resources to get your dog the vaccinations they need.
  • Can my child attend training class? What about my partner, roommate, or friend?
    Yes! Dog training is appropriate for the whole family, and in fact it can be beneficial to expose your dog to a variety of people. We can help set your family up with skills and knowledge to teach your dog consistent and reliable behavior, regardless of who they are with. Small child, big dog? Excitable child and rambunctious puppy? We can teach your child how to be safe and polite around animals, and how to interact respectfully and appropriately. We will also teach self-restraint and listening skills - for both dogs and people - so that the family can communicate with their dog clearly and effectively.
  • What is your cancellation or rescheduling policy?
    We offer a full refund, no questions asked, if you cancel or reschedule 48 hours or more prior to your booked appointment. You may reschedule your appointment at no additional cost if it is done 24 hours or more prior to your booked appointment. A refund will not be given if a class is canceled with less than 48 hours' notice. If you booked a multi-class session pack and want to cancel a portion of your classes, a refund will be processed according to our official policy. Rescheduling is easy! Simply log in to your account, go to "My Bookings," and click "reschedule." Then select the new date and time that you would prefer. You can also contact us at any time with questions regarding our availability or changes to your training session appointment. If you have any questions, please contact us using any of the below methods: Email: info@PuptownNW.com Phone: 206-496-8600 (text or call) Online: https://www.PuptownNW.com/contact
  • Do you require my dog or puppy to be vaccinated?
    It is a legal requirement in the State of Washington to vaccinate your pet (dogs, cats, and ferrets) against rabies. The vaccine must be administered by a licensed veterinarian, or by a vet technician under observation of a licensed veterinarian. Since our trainer is working within the safety of your own home, there is no risk of transferring disease between dogs. However, vaccines are crucial to a dog's overall health and wellbeing, and it can be especially dangerous to bring an unvaccinated dog to a public place like a dog park. Diseases like rabies, parvo, distemper, leptospirosis - just to name a few - can be deadly to your dog. We can help guide you towards the correct information and resources to get your dog the vaccinations they need.
  • Can my child attend training class? What about my partner, roommate, or friend?
    Yes! Dog training is appropriate for the whole family, and in fact it can be beneficial to expose your dog to a variety of people. We can help set your family up with skills and knowledge to teach your dog consistent and reliable behavior, regardless of who they are with. Small child, big dog? Excitable child and rambunctious puppy? We can teach your child how to be safe and polite around animals, and how to interact respectfully and appropriately. We will also teach self-restraint and listening skills - for both dogs and people - so that the family can communicate with their dog clearly and effectively.
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